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McDermott & Bull Finds VP, Customer Experience for Exemplis

IRVINE, California, December 19, 2016McDermott & Bull, the 29th largest executive search firm in the Americas and the fastest-growing firm within the Hunt Scanlon Top 50 Recruiters list, is proud to announce the successful appointment of Dennis Ulrich as VP, Customer Experience with Exemplis, a leading U.S. designer, manufacturer and distributor of custom, build-to-order seating furniture used for commercial, healthcare, hospitality, and office markets.

This executive recruiting engagement was conducted by Chris Bull, Managing Partner; Rob Gross, Associate Principal Consultant; and Trey Mullen, Recruiting Associate at McDermott & Bull.  According to Bull, “Dennis possesses the technical and social skillset to be a successful VP, Customer Experience with Exemplis.  His passion for continuing education, leading by example, and forging deep relationships with others will serve him and Exemplis well.”

Ulrich started his career with ZyXEL Communications as Technical Support Manager, where he received multiple promotions and was responsible for managing the entire North American support and technical sales training.  Along with learning the technical support side of the business, Ulrich implemented and installed the company’s first CRM system and has a strong grasp on customer-facing relationships.  In 2000, he joined Western Digital as a Technical Support Manager, and was eventually promoted to the Director of Worldwide Technical Support.  In his sixteen years at Western Digital, Ulrich led two complete CRM implementations, received three promotions, and was the recipient of multiple call center awards.

Ulrich earned a Bachelor of Science degree in Business Information Systems from the University of Phoenix and an MBA in Corporate Strategy & IT from the University of California, Irvine.

About Exemplis

Exemplis LLC is a leading U.S. designer, manufacturer and distributor of custom, build-to-order seating furniture used for commercial, healthcare, hospitality, and office markets.  The company was founded in 1996 with the goal of providing outstanding design, comfort and value in office seating.  Exemplis has built a reputation for fast delivery of custom chairs and their 3-5-day turnaround is the industry’s fastest and sets the standard for designer chairs customized to their customer’s exact specifications.  Exemplis products are all developed and sustainably built in the USA from regionally and globally sourced materials.  The company is poised for growth and has proudly achieved 20%+ year-over-year growth for the past six-years.  Market share leaders SitOnIt® Seating, and IDEON® are the trusted brands of Exemplis.

About McDermott & Bull

McDermott & Bull has been redefining expectations within the world of executive search since 2001.  The firm’s practice leaders, all of whom have substantial executive experience, are uniquely positioned to address the dynamic leadership demands of public and private companies across nearly every industry.  With the advent of MB Interim Leaders in 2011, McDermott & Bull is powerfully equipped to service both the permanent and interim needs of its clients.  Respected companies including Aramark, Epson America, Hyundai Capital America, In-N-Out Burger, Kaiser Aluminum, Unified Grocers, Western Federal Credit Union (UNIFY Financial Credit Union), Broadcom, Cisco Systems, Chicken of the Sea, Western Digital, Golden State Foods, Google, Panda Restaurant Group, Honda Center/Anaheim Ducks, Comerica Bank, Union Bank, as well as portfolio companies owned by private equity firms such as Riverside Company, Sun Capital Partners, ClearLight Partners, Swander Pace Capital, Chicago Growth Partners, and Riordan, Lewis & Hayden, have all partnered with McDermott & Bull.  Additionally, the firm’s Executive Network program provides valuable resources for and offers opportunities to build meaningful relationships with thousands of C-Suite and VP-level executives throughout the country.